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FAQ's and Policies

Return Policy:
All sales are final, all cut material and kits are final sale and not eligible for return.

Shipped items will be paid for by the customers. We have a 15% restocking fee for all canceled orders.

BOM Online and In-Store:

All BOM members pay a non-refundable sign-up fee for each BOM program in which they are participating (Some BOM programs may have a larger sign-up fee. This occurs when participants will be receiving a book or large quantity of fabric in the first month).   Each month is structured so blocks will NOT be available to pick up early nor will they be mailed out early.

When you sign up for any BOM program, the entire program's worth of patterns, fabric, and/or supply purchases by our shop is allocated to you. That means we have already incurred the expense. There are no cancellations!

All members are expected to review their packets each month to be sure they have received everything they need. We do sometimes make an error in cutting, and while we will make every effort to correct the mistake, we cannot promise to have the exact same fabric months after the fact. Please review your packet BEFORE the next BOM meeting, or before the next shipment to let us know if a mistake was made. If your notification occurs after that, we cannot guarantee an exact replacement will be available. If we become aware of an error that has occurred in everyone's packets, we will mail out corrections or replacements immediately.

In-Store Participants:

Block of the Month meets regularly each month, we will have information for meeting dates and times for each BOM prior to it's start date (unless otherwise noted). We will have Show and Tell and go over any particulars we know of for each block that month.

By Mail Participants:

A one-time shipping fee of $25 for the entire program is added to your cost and ALL blocks for the BOM are mailed to you at once.

Shipping fees are subject to change per the USPS.

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